Your bill

Here you can understand your bill and look at our range of payment options.

We put our customers first, working hard to ensure you receive accurate bills, on time and consistently. We can accept payment in a number of ways.

The increase may be due to a leak, but there are other potential reasons to consider first.

Read our terms and conditions for how we charge our customers.

Let us know your VAT SIC code to ensure you are being charged correctly.

Information on wholesaler price increases for the 2025-26 charging year.