• Plan for emergencies

    In the event of an emergency, water loss, interruption or contamination incident, we can help. We can provide a range of suitable solutions that can be tailored to meet individual requirements, without hidden costs.

    Emergency water 

    Your mains water supply can be lost without any given notice and your water wholesaler may not be able to provide any alternative source of water for you.

    If you're unlucky enough to experience this, we can provide emergency water tailored to your volume and access requirements. Emergency water will be provided over the necessary period to keep you afloat. 

    Emergency services available:

    1. Tankering 
      • Water tankering
      • Bowsers and temporary tanks
      • Temporary infrastructure 
    2. Bottled Water
      • Provided as per volume requirements

    We can provide a quote for emergency or planned water upon request. Please allow a minimum of 4 hours for delivery.

    Continuity planning 

    If water supply is critical to your business, our range of continuity packages can provide assurance and reassurance that your site is protected in the event of mains water outage.

    Dependant on your business requirements, we can explore water tank storage and/or fill points to ensure emergency water can be delivered effectively and efficiently, ensuring a smooth process.

    Assured response continuity packages include:

    • tailored emergency response;
    • permit detailing rescue process, response times and quantity of water delivered, key contacts;
    • single site and multi-site assured response packages; and
    • cost tailored to quantity and rate of water needed.
    Having a continuity plan is a great way to protect your business against losses caused by mains outage but also prevent any unexpected costs through the provision of emergency water.
    If you're interested in having a continuity plan for your business, please contact us for more information.
    The cost of this service varies depending on your business needs and water infrastructure. We can provide you with a tailored quote once we find out more about your requirements. Please contact us for more information.
  • Emergencies 

    If you have an emergency, please call us on 0345 600 2 600 (Monday to Friday, 8am to 6pm).

    If you need to call outside of normal working hours, please contact the relevant wholesaler. 

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