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  • Join our team 

    Our success as a business is because of our people, we know they are our greatest asset.

    We have a common set of values that define what we stand for.

    • We're experts - combining knowledge with leading edge innovation to help customers
    • We're trusted - we're committed to working openly with our customers
    • We're engaging - we deliver award-winning customer service by recognising the needs of our customers
    • We're helpful - our customers are at the heart of everything we do.

    We're always looking for new talented individuals. We welcome applications from people who enjoy playing a part in shaping the future success of a business.

  • Why I love working at water2business

    I love working at water2business because every day is different. There is a lot of variety in my role, which enables me to develop my knowledge and skillset!

    I work with inspiring people, within a strong supportive network. water2business is a place where you are valued and encouraged to do more for yourself and the customer.

    Chris Morgan, Service Delivery Manager

    Current vacancies

  • I love working at water2business as it's a fun place to work. The people are really supportive and there are lots of opportunities to develop myself and progress my career.

    Joanna Stribling, Business Development Support

    Join our team

  • Why join our team

    We take your career, happiness and general wellbeing seriously.

    We work together to build a friendly, positive atmosphere where everyone feels valued and cared for.

    We offer the following benefits:

    • 25 days' holiday, increasing with length of service
    • an annual performance related bonus
    • a contributory company pension scheme
    • online employee discount and cashback scheme
    • enhanced maternity and paternity pay
    • social events - summer barbecue and Christmas parties
    • free local parking

    We have many learning and development programmes that you can benefit from including:

    • a coaching framework
    • a mentoring scheme
    • a suite of workshops and training courses
    • a state-of-the-art learning portal.

    In addition, we run numerous health and well-being initiatives and team activities so don't be surprised if you're attending a yoga class or joining us for a run in your first week.

    Why I love working at water2business

    "Working for water2business has allowed me to take my professional development to the next level. Every day is different, I am fortunate enough to meet with some really interesting and high-profile businesses up and down the country. We have a great team, and whilst I enjoy being out on the road visiting new and potential customers, it's always a pleasure to be back in the office."

    Andy Coates, Business Development Manager

    "I really enjoy working for water2business, mainly because of the people and it is a pleasure to work along such a great team in the contact centre. Everyone is willing to help and we really work well as a team to get things done. I also find this job extremely rewarding when customers feedback that I have been helpful on the call. water2business is also great at developing our skills and attributes which is an excellent aspect to working here!"

    Samantha Coles, Customer Service Advisor

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  • Career opportunities

    Customer Relations Adviser

    Our friendly and engaging Customer Relations team are responsible for providing an exceptional customer experience through a variety of communication channels including telephone, letter and email. We do this by treating every customer as an individual and using our skills and knowledge to build rapport, establish trust and find an effective solution.

    Contact Centre Adviser [Inbound]

    Our lively and welcoming Contact Centre team are responsible for providing elite service experiences for our customers through inbound telephone and email contact.  We are the first point of contact for the vast majority of our customers and as such we provide the best first impression possible and look to solve as many queries as possible during the initial contact. You’ll receive calls from business customers and they can vary in size from a sole trader to a large national company, and you’ll be dealing with a range of queries from them about their water services.