Package: Excellent basic salary, contributory pension scheme, performance related bonus, 25 days' holiday (increasing with length of service), 37 hour week, free local parking and an on-line employee discount and cashback scheme to many major retailers.
Who are we?
Water2business is a company with extensive industry knowledge that has a
proven track record in leading customer service and tailored water and
wastewater management. Our customers benefit from water and wastewater
efficiency advice and flexible and consolidated billing for multiple sites. Our
three promises are: Service, Sustainability and Savings, and these are what we pride ourselves
on providing to each and every customer.
The role:We have a unique and exciting opportunity for an articulate
individual to take up an apprenticeship position within our friendly
water2business offices. We are an award winning water retailer with an excellent
reputation for training staff in a friendly and welcoming environment.
Supporting our administration team in Nailsea to deliver a quality service to
our Trade Effluent customers, the successful candidate will receive first class
on the job training whilst completing a diploma at Weston College.
The key responsibilities of the role will include: * Providing admin
support for the Trade Effluent Services Manager including the typing of file
notes and completion of a variety of administration forms for submission to
regulatory bodies, Environment agency and water companies. * Ensuring all
documents are recorded in the appropriate system for retrieval as required.
* Maintaining the Trade Effluent billing system, this includes entering
meter reads and analysing data to ensure accurate bill production.
* Liaising with the Trade Effluent Services Manager in instances where
analysed data shows a marked change in the customer usage profile.
* Handling customer queries in an efficient and timely manner.
The successful applicant will need be highly organised and able to plan and
prioritise their own workload, be able to communicate with clients and
colleagues in a professional manner and be a good team player.
To be considered for this position, applicants will need to possess the
following: * A minimum of 5 GCSE's (or equivalent) grades A* - C /4+
including Maths, English and Science.* A keen interest in the environment.
* A natural ability to make good decisions in a timely and confident
manner* A positive and proactive approach with the ability to motivate both
themselves and others* Good analytical skills with a high level of
numeracy* Good communication skills, both written and verbal* Good IT
skills, including Microsoft Word and Excel
We are looking to recruit as soon as possible and will make an appointment as
soon as a suitable candidate is found.
Why work for us? Our culture is all about people and customers. You
will be joining an award winning, visionary business who have an exciting and
ambitious growth strategy of which you will be an integral part.
In this role you will benefit from our coaching and mentoring framework and
numerous learning and development initiatives from our award winning team. We
take your career, happiness and general wellbeing seriously. With our on-site
health and wellbeing committee, you will have access to a range of different
We're firm believers in recognising our people for a job well done, both
formally through our employee recognition schemes and informally with our
company wide social events - a great opportunity to celebrate our
Find out more and apply